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Network Security: Black-hole Bad Actors

Network security will always be more important than ever before. This statement will remain true regardless of when this topic is discussed. Security is consistently being tested; whether it be voluntarily via hired penetration testing, or not so voluntarily by bad actors, or “BADDIES” herein. Those of us who are trusted to implement and administer…

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Folding at Home

How Your Idle Casino Can Help Fight COVID-19 NOW

With the downtime due to COVID-19, casinos and other properties have a unique opportunity, right now, to help find a cure; by utilizing the processing power of their data centers to get involved in something known as “folding@home.” Please see our article for a background on the project as well as important details for your…

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Time is of the Essence

Time synchronization among network devices is important to consider when building out infrastructure, and not just within the datacenter; client endpoints, kiosk terminals, wireless controllers and associated access points, slot machine virtual bank controllers and their electronic gaming machines (EGMs, or slot machines), etc… All of these devices should be synced to the same time…

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AI in Gaming pt1 – Can We Trust AI to Predict Patron Theo’s?

Casinos have to work with massive amounts of data; from patron & machine information to food & beverage inventory.  The amount of reports, spreadsheets and data logs can be completely overwhelming.  However, the culmination of all this data is critical as it reveals the fine details of operations and the overall success or failure of…

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“Soboba Casino Awarded Best Tech Group; Thanks Synergy!”

Information Technology (IT) teams were recently recognized during the 20th Annual TribalNet Conference and Tradeshow in Nashville, TN. TribalNet has been officially recognizing IT teams for exemplary work since 2008.  Such recognition has become a long-standing tradition and one that marks a high level of prestige. Since opening their replacement Casino and Resort, Soboba has…

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Do You Need Operations Support for Your Casino?

Regardless of the industry in which you work, it’s easy to make assumptions about how much operational infrastructure and support you really need. As a casino owner or manager, however, it is vital that you understand just how your operations collects, shares, stores and uses information that is generated within the walls of your casino.…

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wiring gaming floor

Wiring the Gaming Floor: Fiber vs Copper

Considering gaming floor connectivity, the future has effectively already been here for some time. Serial connections are all but a bygone technology, any vendor worth their salt now supports Ethernet for EGM connectivity. EGMs are “Electronic Gaming Machines”. To the end-user/patron these are simply the slot machines; there’s a bit more to it in the…

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California Gambling Control Commission Renewal

Across the country, tribes are required to sign negotiated compacts to clarify a number of issues surrounding regulation and scope of gaming. Here in California, tribal gaming licensing is overseen by the California Gambling Control Commission (CGCC). The CGCC establishes regulations, sets policy and determines the suitability for gaming employees, etc. The CGCC also oversees…

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Integration of Full-Service Gaming Architecture: How to Tell if it’s For You

Running a casino requires a lot of work and organization. Ensuring that everything is running smoothly can take time, resources, and energy. But if your casino isn’t supported by a proper gaming architecture system or if your games aren’t being maintained by the proper infrastructure, all of that hard work could make for more problems…

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Network device access control for the gaming enterprise

Network Access Control has been utilized to secure wireless networks in gaming environments for many years. It is crucial to effectively authenticate users and/or devices on internal (non-guest) wireless networks to curb less-than-ethical behavior of malicious users sitting in the parking lot or at one of the food outlets; we simply cannot leave an internal…

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Jan 2013 – Synergy Earns Cisco Gold Star Award

Synergy Information Solutions has been awarded the Cisco Customer Satisfaction Excellence Gold Star Achievement for the 3rd consecutive year.  This designation, the highest a partner can achieve, is reserved for those who consistently deliver outstanding customer service to their clientele over an extended period of time. In order to earn its Cisco Customer Satisfaction Gold Star,…

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Synergy Partners with VMware – 2012

Synergy Information Solutions, a service leader in network design has expanded its relationship and has joined VMware’s Enterprise Solution Partner Program to develop new virtualized solutions. VMware is a global leader in virtualization and cloud infrastructures. Together, Synergy and VMware deliver customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service…

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IGT Showcases the Best in Casino Gaming at G2E 2011

LAS VEGAS, Sept. 8, 2011 /PRNewswire/ — With a complete suite of show-stopping games and systems, International Game Technology (NYSE: IGT) gives casino operators the power to perform as it unveils its latest products at the Global Gaming Expo (G2E) from Oct. 4-6, 2011 at the Sands Expo and Convention Center in Las Vegas. IGT’s Booth 2241 will intrigue guests…

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IGT Releases Software Development Kit to Third-Party Vendors and Casino Operators

International Game Technology, a global leader in creating the major slot games that players love and the casino network systems that improve the player experience, announces the release of a software development kit (SDK) now available for creating Service Window applications. “Making the SDK widely available to developers is our latest step toward building an…

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Morongo Casino Resort and Spa 14th Annual Charity Golf Tournament

Synergy is a proud sponsor of the Morongo Casino Resort and Spa 14th Annual Charity Golf Tournament held Friday, June 4, 2010 at East Valley Golf Club in Beaumont. Registration begins at 8:30am, with a shotgun at 11:am. Immediately following the tournament, join us for a cocktail party at Morongo Casino Resort and Spa and enjoy gourmet…

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12th Annual San Manuel Indian Bingo & Casino Charity Golf Tournament

Synergy is a proud supporter of the 12th Annual San Manuel Indian Bingo & Casino Charity Golf Tournament held May 17, 2010 at the Industry Hills Golf Club at Pacific Palms Resort. Proceeds from the event benefit CASA: Court Appointed Special Advocates. The CASA program serves children and youth living in foster care in San Bernardino County.…

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Synergy – Joins Webex Authorized Reseller Program

December 16, 2009 -Synergy becomes an Authorized Webex Reseller Find, Connect, and Collaborate with Colleagues Quickly and Easily Use WebEx Connect for instant messaging, audio conferencing, integrated WebEx meetings, videoconferencing, and more. See your daily meeting schedule, stay up to date with the latest information about your meetings, and browse enhanced contact fields to put…

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Synergy Information Solutions Lays Groundwork For World-Class Gaming Upgrade At Morongo Casino Resort & Spa

Palm Desert, CA (October 21, 2009) – Patrons of Southern California’s Morongo Casino Resort & Spa will be some of the first in the world to experience high-speed Ethernet gaming, thanks largely to Synergy Information Solutions, which is serving as network consultant and architect for the Morongo project. The forward-looking technology is designed to provide…

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Find out what Synergy can do for you. Contact us at 760.601.5244 or online.