The Role of Patch Management in Cyber Insurance Payouts to the Casino Industry

In today’s vast digital landscape, cyber threats are around every corner and safeguarding the casino environment has never been more essential. One of the most crucial aspects in a defense strategy is patch management – the process of regularly updating software and hardware to mitigate vulnerabilities and enhance security. While still often overlooked, patch management…

Network Security: Black-hole Bad Actors

Network security will always be more important than ever before. This statement will remain true regardless of when this topic is discussed. Security is consistently being tested; whether it be voluntarily via hired penetration testing, or not so voluntarily by bad actors, or “BADDIES” herein. Those of us who are trusted to implement and administer…

AI in Gaming pt1 – Can We Trust AI to Predict Patron Theo’s?

Casinos have to work with massive amounts of data; from patron & machine information to food & beverage inventory.  The amount of reports, spreadsheets and data logs can be completely overwhelming.  However, the culmination of all this data is critical as it reveals the fine details of operations and the overall success or failure of…

“Soboba Casino Awarded Best Tech Group; Thanks Synergy!”

Information Technology (IT) teams were recently recognized during the 20th Annual TribalNet Conference and Tradeshow in Nashville, TN. TribalNet has been officially recognizing IT teams for exemplary work since 2008.  Such recognition has become a long-standing tradition and one that marks a high level of prestige. Since opening their replacement Casino and Resort, Soboba has…