Network Security: Black-hole Bad Actors

Network security will always be more important than ever before. This statement will remain true regardless of when this topic is discussed. Security is consistently being tested; whether it be voluntarily via hired penetration testing, or not so voluntarily by bad actors, or “BADDIES” herein. Those of us who are trusted to implement and administer…

AI in Gaming pt1 – Can We Trust AI to Predict Patron Theo’s?

Casinos have to work with massive amounts of data; from patron & machine information to food & beverage inventory.  The amount of reports, spreadsheets and data logs can be completely overwhelming.  However, the culmination of all this data is critical as it reveals the fine details of operations and the overall success or failure of…

“Soboba Casino Awarded Best Tech Group; Thanks Synergy!”

Information Technology (IT) teams were recently recognized during the 20th Annual TribalNet Conference and Tradeshow in Nashville, TN. TribalNet has been officially recognizing IT teams for exemplary work since 2008.  Such recognition has become a long-standing tradition and one that marks a high level of prestige. Since opening their replacement Casino and Resort, Soboba has…

wiring gaming floor

Wiring the Gaming Floor: Fiber vs Copper

Considering gaming floor connectivity, the future has effectively already been here for some time. Serial connections are all but a bygone technology, any vendor worth their salt now supports Ethernet for EGM connectivity. EGMs are “Electronic Gaming Machines”. To the end-user/patron these are simply the slot machines; there’s a bit more to it in the…