The Role of Patch Management in Cyber Insurance Payouts to the Casino Industry

In today’s vast digital landscape, cyber threats are around every corner and safeguarding the casino environment has never been more essential. One of the most crucial aspects in a defense strategy is patch management – the process of regularly updating software and hardware to mitigate vulnerabilities and enhance security. While still often overlooked, patch management…

Network Security: Black-hole Bad Actors

Network security will always be more important than ever before. This statement will remain true regardless of when this topic is discussed. Security is consistently being tested; whether it be voluntarily via hired penetration testing, or not so voluntarily by bad actors, or “BADDIES” herein. Those of us who are trusted to implement and administer…

Time is of the Essence

Time synchronization among network devices is important to consider when building out infrastructure, and not just within the datacenter; client endpoints, kiosk terminals, wireless controllers and associated access points, slot machine virtual bank controllers and their electronic gaming machines (EGMs, or slot machines), etc… All of these devices should be synced to the same time…

AI in Gaming pt1 – Can We Trust AI to Predict Patron Theo’s?

Casinos have to work with massive amounts of data; from patron & machine information to food & beverage inventory.  The amount of reports, spreadsheets and data logs can be completely overwhelming.  However, the culmination of all this data is critical as it reveals the fine details of operations and the overall success or failure of…