Every casino has a floor manager or an operations manager – the person in charge of ensuring a smooth operation of the casino floor and facilities. But what guarantee is there that the machines that your casino are built upon will run smoothly and efficiently? You might build out an in-house IT team for your gaming floor, but there are many reasons to skip that step altogether and hire an outside service team to set up, manage, and troubleshoot your casino gaming floor. Here’s why it’s important to have a third-party IT manager for your casino.
You’ll be Less Stressed
You probably thought we were going to list money-saving benefits as the first reason to hire an outside IT team to manage your casino infrastructure – and you will! – but the truth is that the first benefit of bringing in a third-party management team is that you’ll save yourself hours of stress and fatigue trying to train, oversee, manage, and course-correct an internal IT team. When you hire an outside provider, you can trust that they know how your gaming floor works from top to bottom and understands the dynamic infrastructure that is needed to make it seamless. What’s more, if you are just starting out and have no idea what your casino requires to be functional and profitable behind the scenes, hiring an internal team could be complicated and time-consuming. Synergy works with casino managers to ensure that every aspect is considered and all of the loose ends are tied up with a bow to make your casino run like clockwork.
You Will Save Money
Of course you will! There are many statistics on what the cost of recruiting, hiring and training can cost a company, and you might be surprised to learn it’s as much as one-third of an employee’s annual salary. Now imagine you have to hire and fire for the same position several times before finding the right person, with the right body of knowledge and skill, to oversee the IT and technical components of your casino’s infrastructure. Just one or two replacements can be enough to give you a headache. Avoid the headache, and the added cost of hiring an internal team and think about the benefits of bringing on a third-party IT infrastructure team to set up, run, and troubleshoot any and all problems with just the push of a button. You can go home at the end of the day. Synergy will handle the rest.
Your Casino Will be Airtight
When an internal team of IT Specialists work to create the infrastructure needed to support a massive gaming facility, much of the bugs and troubleshooting needs to be done on the fly – no pun intended. What that means, though, is that you won’t know if something is wrong until your casino is up and running. That leaves your business in a position of risk and, frankly, embarrassment. Avoid feeling the sting of delay by working with a third-party IT management company who can not only help reduce downtime for your casino’s infrastructure, but provide you with the tools and advice you need to ensure your casino is operating in tip-top fashion.
For more information about how Synergy can implement world-class gaming infrastructure into your casino and keep it running around the clock, check out our website or contact us today.