You are here:

Behind the scenes. Unlock value in your IT operations.


The Synergy Pillars platform helps casino IT departments align to the business by providing a comprehensive suite of services and tools.

– 24/7 Casino infrastructure monitoring and response.

– backed up by domestic and licensed engineers.

– Casino application synthetic monitoring

– employing user simulation to give true insight on the status of your critical applications.

– Security CVE monitoring and remediation

– Keeping a critical security baseline

– Industry Tailored Dashboards

– Providing key metrics of the casino management system, floor, and IT infrastructure to IT and the slot technical team.

– Real-time data platform

– For leading CMS, POS, and other industry applications relieves production systems from the risk of third-party applications and data mining tools, creates near real time data backups, and enables the Pillars platform application suite.

– Slot floor design tool

– Designed to make the labor of keeping the slot floor map current easier. Applications that rely on slot floor visualization can stay more updated.

– Bonus application suite including

– Real time host tool. Machine finder. Slot tech floor status tool.

– Tableau dashboards and reports

– Customized business intelligence dashboards built on the leading BI tool.


Pillars handles everything IT below the Operating System.


Pillars provides the opportunity to leverage Synergy’s years of gaming IT expertise to unlock value in your operations. Pillars supports critical gaming IT infrastructure so your department can focus resources on the end-user and player experience. Your venue will have the instrumental support of our team, the expertise of which is varied and seamless. Pillars will enable the optimal function of your network, data center, wireless, collaboration, security, backups, OS Environment, email, and more. We can take responsibility for these areas and align them to your business goals.


Pillars Infrastructure handles everything in the IT stack below the operating system. Pillars Environment expands services to support critical aspects of IT operations including Active Directory, database, and OS, as well as providing an escalation point for end-user support. Pillars can also be customized for your unique needs; contact us to discuss the details.


Our robust set of services also includes infrastructure design and deployment, consulting, and software development.  We are aligned and partnered with numerous leading technological companies such as, but not limited to, Cisco, Microsoft, Dell, Hewlett Packard & VMware.

For over 17 years, tribal casino IT departments have trusted Synergy Information Solutions to keep their infrastructure operational and secure.  We can help develop, setup and secure your infrastructure whether you’re just breaking ground or have specific needs, such as fully integrating Cisco products into your property.

Our goal is to become a valuable extension of your IT organization. Please contact us at (760) 601-5244 or to talk about how.


“Synergy IS has provided us with exceptional I.T. services for many years and developed a true partnership.” ~ Jose Barragan, Director of IT, Morongo Casino Resort & Spa

“Synergy is more than an IT solutions provider. They are a partner that helps elevate any organization navigating the continually evolving technology and cybersecurity world. In any industry, but more so in gaming, response time is critical. Synergy is the partner that will answer that 2 AM call with the same commitment as your direct team to resolve everything immediately.” ~ Steven Nino, Chief Information Officer, Soboba Casino Resort

Read Testimonials

Get in Touch!

Have a project in mind? Contact us at 760.601.5244 or online.