Time is of the Essence

Author: Derek Smiley, Sr Network Engineer, Synergy Information Solutions Time synchronization among network devices is important to consider when building out infrastructure, and not just within the datacenter; client endpoints, kiosk terminals, wireless controllers and associated access points, slot machine virtual bank controllers and their electronic gaming machines (EGMs, or slot machines), etc… All of…

AI in Gaming pt1 – Can We Trust AI to Predict Patron Theo’s?

Casinos have to work with massive amounts of data; from patron & machine information to food & beverage inventory.  The amount of reports, spreadsheets and data logs can be completely overwhelming.  However, the culmination of all this data is critical as it reveals the fine details of operations and the overall success or failure of…

“Soboba Casino Awarded Best Tech Group; Thanks Synergy!”

Information Technology (IT) teams were recently recognized during the 20th Annual TribalNet Conference and Tradeshow in Nashville, TN. TribalNet has been officially recognizing IT teams for exemplary work since 2008.  Such recognition has become a long-standing tradition and one that marks a high level of prestige. Since opening their replacement Casino and Resort, Soboba has…

Do You Need Operations Support for Your Casino?

Regardless of the industry in which you work, it’s easy to make assumptions about how much operational infrastructure and support you really need. As a casino owner or manager, however, it is vital that you understand just how your operations collects, shares, stores and uses information that is generated within the walls of your casino.…