With the downtime due to COVID-19, casinos and other properties have a unique opportunity, right now, to help find a cure; by utilizing the processing power of their data centers to get involved in something known as “folding@home.” Please see our article for a background on the project as well as important details for your…
As we work together through this troubling time, I wanted to take a look a little on a brighter side: For casino information technology, trying to get certain things complete can be very challenging inside a high pressure and secure 24/7 environment. Here is a list of some things we could be considering through the…
Casinos have to work with massive amounts of data; from patron & machine information to food & beverage inventory. The amount of reports, spreadsheets and data logs can be completely overwhelming. However, the culmination of all this data is critical as it reveals the fine details of operations and the overall success or failure of…
Information Technology (IT) teams were recently recognized during the 20th Annual TribalNet Conference and Tradeshow in Nashville, TN. TribalNet has been officially recognizing IT teams for exemplary work since 2008. Such recognition has become a long-standing tradition and one that marks a high level of prestige. Since opening their replacement Casino and Resort, Soboba has…
Regardless of the industry in which you work, it’s easy to make assumptions about how much operational infrastructure and support you really need. As a casino owner or manager, however, it is vital that you understand just how your operations collects, shares, stores and uses information that is generated within the walls of your casino.…
Operating a casino comes with a hefty bill so it’s important to take the time to consider how you are protecting the infrastructure and data management solutions you have within your operation. Even with an internal IT team, your casino may be exposed to risks that are unnecessary due to poor infrastructure, management, design, or…
Finding the right IT solutions provider for your casino can be difficult if you don’t know what you need or what to look for. We’ve worked with many casino and gaming facilities over the years and have come to understand what customers want and need. When it comes to IT solutions for your casino, you…
Considering gaming floor connectivity, the future has effectively already been here for some time. Serial connections are all but a bygone technology, any vendor worth their salt now supports Ethernet for EGM connectivity. EGMs are “Electronic Gaming Machines”. To the end-user/patron these are simply the slot machines; there’s a bit more to it in the…
Every casino has a floor manager or an operations manager – the person in charge of ensuring a smooth operation of the casino floor and facilities. But what guarantee is there that the machines that your casino are built upon will run smoothly and efficiently? You might build out an in-house IT team for your…
Casinos and other gaming establishments are meant to wow a person from the minute they walk in the door. When done right, patrons don’t notice how much commotion and bustle is going on because they are too busy enjoying their gaming experience. But what if that gaming experience is cut short because of a lack…