Regardless of the industry in which you work, it’s easy to make assumptions about how much operational infrastructure and support you really need. As a casino owner or manager, however, it is vital that you understand just how your operations collects, shares, stores and uses information that is generated within the walls of your casino.…
Operating a casino comes with a hefty bill so it’s important to take the time to consider how you are protecting the infrastructure and data management solutions you have within your operation. Even with an internal IT team, your casino may be exposed to risks that are unnecessary due to poor infrastructure, management, design, or…
Finding the right IT solutions provider for your casino can be difficult if you don’t know what you need or what to look for. We’ve worked with many casino and gaming facilities over the years and have come to understand what customers want and need. When it comes to IT solutions for your casino, you…
Considering gaming floor connectivity, the future has effectively already been here for some time. Serial connections are all but a bygone technology, any vendor worth their salt now supports Ethernet for EGM connectivity. EGMs are “Electronic Gaming Machines”. To the end-user/patron these are simply the slot machines; there’s a bit more to it in the…
Every casino has a floor manager or an operations manager – the person in charge of ensuring a smooth operation of the casino floor and facilities. But what guarantee is there that the machines that your casino are built upon will run smoothly and efficiently? You might build out an in-house IT team for your…
Casinos and other gaming establishments are meant to wow a person from the minute they walk in the door. When done right, patrons don’t notice how much commotion and bustle is going on because they are too busy enjoying their gaming experience. But what if that gaming experience is cut short because of a lack…
At Synergy Information Solutions, we take pride in helping large-scale casinos overcome their biggest technical barriers to ensure the smooth and effective operation of a gaming floor. Whether we’re working with a brand new casino or one that has been in operation for some time, we ensure that every box is checked and every system…
When it comes to operating your casino, there are likely three things you keep in mind at all times: how fast is the casino floor moving, how efficiently are the machines and tables producing, and where are the possibilities for error? In many other businesses, errors can be quickly corrected, but on a casino floor,…
Across the country, tribes are required to sign negotiated compacts to clarify a number of issues surrounding regulation and scope of gaming. Here in California, tribal gaming licensing is overseen by the California Gambling Control Commission (CGCC). The CGCC establishes regulations, sets policy and determines the suitability for gaming employees, etc. The CGCC also oversees…
Running a casino requires a lot of information that goes beyond the machines and card tables. Ensuring your network and infrastructure are in tiptop shape can take a lot out of an in-house IT department. If your casino is looking to level up and your executive team is wondering how on earth you are going…