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Author Archives: Jonathan Eaton, CEO

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Operating an Efficient IT Department

Business, Information, TechnicalBy Jonathan Eaton, CEONovember 15, 2024

That small casino on the side of the highway has many of the same challenges that mega casinos next to the huge population centers have. But how do small casino IT departments stay operational and secure on budgets that are a tiny fraction of the overall spending plan? We recently began a project that made…

Our casino is closed to the public. What does that mean for IT?

Information, News, TechnicalBy Jonathan Eaton, CEOMarch 16, 2020

As we work together through this troubling time, I wanted to take a look a little on a brighter side: For casino information technology, trying to get certain things complete can be very challenging inside a high pressure and secure 24/7 environment. Here is a list of some things we could be considering through the…

Soboba Casino Awarded Best Tech Group: “Thanks Synergy!”

InformationBy Jonathan Eaton, CEOJanuary 30, 2020

Information Technology (IT) teams were recently recognized during the 20th Annual TribalNet Conference and Tradeshow in Nashville, TN. TribalNet has been officially recognizing IT teams for exemplary work since 2008.  Such recognition has become a long-standing tradition and one that marks a high level of prestige. Since opening their replacement Casino and Resort, Soboba has…

Protecting Your Investment: IT Gaming Solutions for Your Casino

InformationBy Jonathan Eaton, CEODecember 19, 2019

Operating a casino comes with a hefty bill so it’s important to take the time to consider how you are protecting the infrastructure and data management solutions you have within your operation. Even with an internal IT team, your casino may be exposed to risks that are unnecessary due to poor infrastructure, management, design, or…

Why it’s Important to Have a Third-Party IT Manager for Your Casino

InformationBy Jonathan Eaton, CEOOctober 30, 2019

Every casino has a floor manager or an operations manager – the person in charge of ensuring a smooth operation of the casino floor and facilities. But what guarantee is there that the machines that your casino are built upon will run smoothly and efficiently? You might build out an in-house IT team for your…

New Gaming Solutions for Your Casino

InformationBy Jonathan Eaton, CEOOctober 23, 2019

Casinos and other gaming establishments are meant to wow a person from the minute they walk in the door. When done right, patrons don’t notice how much commotion and bustle is going on because they are too busy enjoying their gaming experience. But what if that gaming experience is cut short because of a lack…

Our Approach to Working with Large-Scale Casinos

InformationBy Jonathan Eaton, CEOOctober 16, 2019

At Synergy Information Solutions, we take pride in helping large-scale casinos overcome their biggest technical barriers to ensure the smooth and effective operation of a gaming floor. Whether we’re working with a brand new casino or one that has been in operation for some time, we ensure that every box is checked and every system…

How to Streamline the Integration of Your Gaming Systems

InformationBy Jonathan Eaton, CEOOctober 9, 2019

When it comes to operating your casino, there are likely three things you keep in mind at all times: how fast is the casino floor moving, how efficiently are the machines and tables producing, and where are the possibilities for error? In many other businesses, errors can be quickly corrected, but on a casino floor,…

California Gambling Control Commission Renewal

InformationBy Jonathan Eaton, CEOSeptember 27, 2019

Across the country, tribes are required to sign negotiated compacts to clarify a number of issues surrounding regulation and scope of gaming. Here in California, tribal gaming licensing is overseen by the California Gambling Control Commission (CGCC). The CGCC establishes regulations, sets policy and determines the suitability for gaming employees, etc. The CGCC also oversees…

Realize Your Gaming Potential with Integrated Solutions for Your Casino

InformationBy Jonathan Eaton, CEOSeptember 25, 2019

Running a casino requires a lot of information that goes beyond the machines and card tables. Ensuring your network and infrastructure are in tiptop shape can take a lot out of an in-house IT department. If your casino is looking to level up and your executive team is wondering how on earth you are going…

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