Casinos and other gaming establishments are meant to wow a person from the minute they walk in the door. When done right, patrons don’t notice how much commotion and bustle is going on because they are too busy enjoying their gaming experience. But what if that gaming experience is cut short because of a lack of information, delay in the system, or an override that shuts the whole thing down? It’s not fear-mongering. It happens. Older casinos are still running on worn-out and outdated infrastructure that is putting their casinos at risk. New casinos are trying to cut corners on the cost of set up and maintenance and it can cause problems down the road. We’ve all heard how long a $5 t-shirt lasts compared to a $50 t-shirt. At SynergyIS, we are always working to provide casinos with new gaming solutions that keep the gaming floor moving, payouts and collections processing, and speeding up experiences so that nobody is left in the dark about what’s going down in the casino.
Floor Management
When it comes to floor management, many casinos rely on old tried-and-true tricks to keep information moving. It’s not uncommon to see security guards and floor managers talking on walkie talkies to transmit information. Today’s casinos, however, require a little more sophistication and a fully-integrated gaming solutions system can do just that – and more! Improving floor management and operations can be done through the installation of integrated systems, easily managed through electronic dashboards that transmit information at the speed of light and alert the powers that be of any issues, problems, or risks that may arise.
Payouts
While it is the goal of a casino to make money, it is the job of a casino to ensure that patrons have access to numerous ways to cash in and cash out of their casino experience. Payment processing machines are relatively new in casinos, but every casino still needs a way to manage cashier desks and the collection of money. The interaction might be human-led, but the information is all tech. Working with your casino, we’ll establish and implement a plan for the processing, protection, and payment of winnings and earnings so that there’s never a question of where the money is and where it’s going in your casino.
Speeding up the Flow of Information
Information moves at the speed of light, which can mean that things get missed. If your casino is not fully integrated or if the upgrades and new roll outs are slower than anticipated, parts of your casino won’t talk to other parts. It’s best to work with a team that can provide the full-service integration and upgrade of your casino floor and infrastructure to avoid delays and black-out periods. Without information, any business could be crippled, but when you are talking about potentially millions of dollars moving around a casino floor, you know you want to have your finger on the pulse as much as possible.
Improving your casino is a complex process that requires a lot of attention to detail and support. If you need help improving the gaming solutions and supporting those solutions, SynergyIS can help. Our experts of IT professionals and gaming infrastructure designers can ensure that your operation never skips a beat.
